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    Make Your Performance System Work the Way You Designed It To.

    The strongest performance management framework in the world underdelivers if managers don't use it consistently, confidently, and equitably. Training and calibration are the implementation layer that makes the difference between a well-designed system and one that actually changes how feedback, ratings, development conversations, and pay decisions happen across your organization. Edgility's Training and Calibration service equips your managers and staff to use your performance management system in ways that are consistent, fair, and aligned with what your organization values.

    Through interactive workshops, practice scenarios, and tailored tools, we prepare managers to set clear, measurable goals, give ongoing feedback, conduct evaluations, and hold development conversations that are honest, caring, and accountable. We also equip staff to engage in the process, advocate for what they need, and understand how performance connects to growth, recognition, and rewards. We customize content for different stakeholder groups — HR leaders, managers, and individual contributors — and leave behind practical resources (conversation guides, agenda templates, equity-minded feedback examples) so learning transfers beyond the sessions.

    Because bias and inconsistency in performance ratings are among the most significant drivers of pay inequity and talent loss in mission-driven organizations, we ground every session in how to reduce subjectivity, increase transparency around expectations and decisions, and build a shared language for performance that works across teams and identities.

    Who We Partner With on Training and Calibration

     

    •  HR/People & Culture leaders and Talent teams who steward the performance management program and need managers and staff to use it consistently, equitably, and as designed.
    •  People managers at all levels — team leads, program directors, department heads — responsible for setting goals, giving feedback, conducting evaluations, and translating the framework into daily practice.
    •  Individual contributors and emerging leaders who participate in performance processes and need clarity on expectations, how to engage in feedback and development conversations, and how performance connects to growth and opportunity.
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    Nonprofit Training & Calibration Consulting Edgility Talent Partners LLC

    Our Process for Training and Calibration

    1

    INTERNAL DISCOVERY

    We review your existing performance framework, tools, and priorities and meet with HR and key leaders to understand pain points, equity concerns, and training goals, then tailor content and scenarios to your context.

    2

    MANAGER & HR TRAINING

    We facilitate interactive workshops for HR and managers focused on setting clear, measurable goals, giving ongoing feedback, conducting evaluations, and holding development conversations in ways that reduce bias and align with your values.

    3

    STAFF TRAINING & SHARED LANGUAGE BUILDING

    We deliver sessions for staff that demystify the performance process, clarify expectations and roles, and build skills for engaging in feedback, naming needs, and understanding how performance connects to growth and rewards.

    4

    CALIBRATION, PRACTICE & SUSTAINMENT

    We support ongoing calibration sessions and practice forums (e.g., rating calibration, feedback practice, case discussions) and leave behind practical tools—conversation guides, agenda templates, equity-minded feedback examples—so learning sticks and your performance system is used consistently over time.

     

    Omar Carrera

    CEO

    Allison and Carrie were exceptional thought partners throughout the process. They brought a wealth of wisdom and experience to the table, yet remained flexible in adapting their approach to align with our specific organizational reality and culture.
    Canal Alliance

    Danielle Pointdujour

    Human Resources Officer, Urgent Action Fund

    Our work often requires rapid responses due to the nature of helping activists who are at risk. We’re grateful to Edgility for helping us slow down and take a step back to assess the health of our organization from a salary, equity, and performance perspective. It’s important that we reward our employees for their brave work. We look forward to continuing to partner with Edgility to develop and improve our internal systems.
    Urgent Action Fund

    Willa Marth

    Chief Diversity and Inclusion Officer, Planned Parenthood of Southern New England

    While Planned Parenthood of Southern New England (PPSNE) has worked to increase racial equity internally and externally, the racial reckoning of 2020 illuminated the need to ask ourselves what more we can do.  With Edgility's methodology, we had clear data points and recommendations to create a plan internally to address any wage gaps and further our commitment to racial equity. 

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    Sonia Dominguez

    Chief Operating Officer, AVANCE

    Marissa was extremely helpful and knowledgeable throughout the engagement. She demonstrated exceptional expertise, is a great presenter who communicated complex ideas clearly, and maintained a direct and responsive approach that made collaboration seamless. Their professionalism and ability to address our needs promptly contributed significantly to the success of the project.
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    Erica Kashiri

    Chief Operating Officer, Third Plateau

     Marissa was easily one of the top 3 partners I have ever worked with my entire career. She knows her stuff, is thoughtful, holds the line when the line needs to be held, and kept us on a great timeline. She is able to break down complex information that was WELL received to a very skeptical team of using benchmarking data. Plus, she just came off as a generally good human which I deeply value these days. 
    Third Plateau Logo Testimonial

    Deena Mangrum

    Director of Talent Strategy, Para Los Niños

    Treating people equitably is core to who we are and why we exist. The tremendous insights we gained from our work with Edgility have strengthened our organization so we can continue to move the needle for even more marginalized children in the Los Angeles area.
    Deena-Mangrum

    Catrina Bryant

    Deputy Director, Arnold and Mabel Beckman Foundation

    The assigned Team was knowledgeable and thorough in the preparation of our materials and flexible in meeting the needs of our small org.
    Beckman Foundation

    J.J. Lewis

    Superintendent & CEO, Compass Charter Schools

    We’re so pleased with the work Edgility has done for Compass Charter Schools. It gave us a system and a roadmap that has brought incredible foundational value to our organization. We’ve dramatically reduced inefficiencies and can now confidently offer our teachers and staff equitable pay.
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    Illy Askia

    President & CEO, East Lake Foundation

     The Edgility Talent Partners team was very personable, professional, and direct. They listened to our needs and made adjustments when the direction of the project needed to change slightly. Our team truly enjoyed working with them. I would highly recommend them. 
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    Alicia Spurlark

    Director of Operations

    The process was clear, the product is strong, and the partnership empowered us to execute with grounding & expertise.
    Alicia S
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    CLIENT SATISFACTION RATE

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    NET PROMOTER SCORE

    We outperform the industry average net promoter score of 48 by more than 65%—demonstrating our commitment to customer happiness.

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    And many of them do! Over three-quarters of our clients have worked with us more than once or came from a client's recommendation.

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