Performance Management Audit Service
Find Out What's Actually Happening — Before It Gets Worse.
High turnover. Manager inconsistency. Staff who feel evaluated unfairly. Feedback that never quite lands. These are symptoms of a performance management system that isn't working — and they have direct costs: in lost talent, in recruiting spend, in the organizational energy that goes into managing the fallout. Edgility Talent Partner's Performance Management Audit is a diagnostic that gives you a clear, honest picture of what your current system is doing well, where it is falling short, and what practical changes would make the biggest difference.
We review your evaluation tools, goal-setting processes, competency frameworks, and feedback practices, survey staff, and interview managers to understand how performance management actually plays out across teams and identity groups. We look specifically at whether your system is delivering consistent, fair outcomes — or whether results vary significantly by manager, department, or staff demographics in ways that create risk and erode trust.
At the end of the process, you receive a findings report that names strengths and pain points, surfaces equity and consistency issues, and maps practical, phased recommendations — from sharpening goal-setting and clarifying ratings to redesigning feedback cadences and tightening the link between performance, development, and rewards. The audit gives you the evidence base to prioritize with confidence.
Who We Partner With on Performance Management Audits
- Executive Directors/CEOs, Chiefs of Staff, and HR/People & Culture leaders who need a clear, organization-wide view of how performance management is actually working — and not working — for staff, managers, and mission.
- Senior and mid-level managers responsible for setting expectations, giving feedback, and conducting reviews, who can speak to how current tools and processes play out in daily practice.
- Staff at different levels and identities, and DEI or staff advisory groups, who provide critical insight into where bias or inconsistency shows up and what would build more trust.
Our Process for Compensation Audit
1
INTERNAL DISCOVERY
We review your performance tools and policies (evaluation forms, goal-setting processes, competency frameworks, feedback cadences) and conduct staff surveys and manager interviews to understand how performance management currently operates across teams and identity groups.
2
Systems & Equity Analysis
We analyze how well your performance practices align with organizational priorities and values, identify patterns of inconsistency or bias (for example, how ratings, feedback, and development opportunities differ across roles or groups), and assess where current systems may be reinforcing confusion or burnout.
3
SYNTHESIS & FINDINGS
We compile a clear findings report that names strengths, pain points, and equity issues, highlighting where your performance management system supports clarity, fairness, and high performance—and where it falls short.
4
RECOMENDATIONS & ROADMAP
We map practical, phased recommendations—such as sharpening goal-setting, clarifying ratings and competencies, redesigning feedback rhythms, or tightening links between performance, development, and rewards—and provide an actionable roadmap for evolving your system to better support learning, inclusion, and measurable impact
Omar Carrera
CEO
Danielle Pointdujour
Human Resources Officer, Urgent Action Fund
Willa Marth
Chief Diversity and Inclusion Officer, Planned Parenthood of Southern New England
While Planned Parenthood of Southern New England (PPSNE) has worked to increase racial equity internally and externally, the racial reckoning of 2020 illuminated the need to ask ourselves what more we can do. With Edgility's methodology, we had clear data points and recommendations to create a plan internally to address any wage gaps and further our commitment to racial equity.
Sonia Dominguez
Chief Operating Officer, AVANCE
Erica Kashiri
Chief Operating Officer, Third Plateau
Deena Mangrum
Director of Talent Strategy, Para Los Niños
Catrina Bryant
Deputy Director, Arnold and Mabel Beckman Foundation
J.J. Lewis
Superintendent & CEO, Compass Charter Schools
Illy Askia
President & CEO, East Lake Foundation
Alicia Spurlark
Director of Operations
Empowering Organizations Through Holistic Talent Management
Organizations that invest in comprehensive talent management experience lower turnover, higher employee engagement, stronger teams, and improved overall performance. Effective talent strategies are essential for organizations aiming to achieve meaningful impact and advance their mission. Here's where we stand.
97%
CLIENT SATISFACTION RATE
Our clients appreciate our team's dedication to delivering exceptional service and exceeding their expectations every step of the way.
93
NET PROMOTER SCORE
We outperform the industry average net promoter score of 48 by more than 65%—demonstrating our commitment to customer happiness.
100%
WOULD WORK WITH EDGILITY AGAIN
And many of them do! Over three-quarters of our clients have worked with us more than once or came from a client's recommendation.

